Customer Service

Thrift Home Care

Delivery: 60 miles

Evaluation of:

client for specialized products
client's home for wheelchair accessibility
client's workplace for wheelchair accessibility
client's feasibility for wheelchair transport

Obtaining of proper documentation for patient
24 hour service
Sleep apnea support group
Breast prosthesis and bra fitting
Orthotics fitting
Labor for warranty repair of defective products
Pick up and delivery of product
Monitoring use of product
Billing of primary or secondary payer sources
Rework of denied claims
Follow-up with physicians (progress and compliance)
User compliance reports
Product and technology training for physicians and therapists
Cleaning of equipment
Loaner products while client's product is in for service
Respiratory health education to seniors in assisted living centers
Providing of oxygen conserving devices for client's ease of portability of O2
Providing of equipment in special cases prior to being able to bill for them
Accepting assignment (accepting full payment at the "maximum allowable charge" rate)

119 West Presley Blvd. Suite C McComb, MS 39648 | P: 601-684-2871 | F: 601-684-4146 | TF: 800-696-8599
850 Brookway Blvd. Brookhaven, MS 39601 | P: 601-835-2555 | F: 601-835-2521

We ACCEPT MOST major insurances including:

Medicare
Mississippi Medicaid
Blue Cross Blue Shield
First Choice
Homelink
Integrated Health Plan
MS Physician Care Network
PPOplus
United Healthcare
Tricare
Humana (no HMO policies)
and many more.